Our team

A company the hotel can call.

The hotel gets a named engineer and a backup, and one place to reach them.

Alexandru Fartade

Founder

Alexandru Fartade

Engineering background with Hilton, AT&T, and Cisco. New support plans are in Southern California. Covered hours are written into each agreement. After-hours emergency support is available under a separately agreed coverage plan.

Already a hotel of ours? Use the phone number and the support address on your agreement.

A hotel lounge with warm lighting.

Talk to our team

Tell us the hotel and whether you need ongoing support, an upgrade review, or something else. Property detail comes in the follow-up. This form is a prototype: it does not send yet.

Name, hotel, work email, and reason are enough. Do not include passwords, network credentials, or guest information. This draft does not send or store the form.